Data Deletion

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Data Deletion Policy

At Family First, we respect your privacy and provide you with control over your personal data. This Data Deletion Policy outlines how we handle requests for data deletion while complying with applicable laws and retaining necessary information for legal and operational purposes.

1. Types of Data and Retention

1.1 Personal Data :

Information such as your name, email address, and contact details will be permanently deleted upon request, provided no legal obligations require its retention.

1.2 Transactional Data:

Data related to purchases, subscriptions, or payments will be retained as required under Indian laws, including but not limited to the Income Tax Act, 1961, and the Goods and Services Tax Act, 2017.

1.3 User-Generated Content:

Posts, comments, or other contributions you have made on the platform will not be deleted, as they form part of the app’s community content.

2. Requesting Data Deletion

To request the deletion of your personal data, please email us at paranparapublishers@gmail.com with the subject line: "Data Deletion Request." Include the following details in your email:

  • Full Name
  • Registered Email Address or Mobile Number
  • Reason for Deletion (optional)

3. Processing Timeline

Upon receiving your request, we will acknowledge it within 3 business days.

We aim to process and complete your request within 15 business days, subject to verification and legal compliance.

4. Legal and Operational Constraints

Certain data may not be deleted immediately due to:

  1. Compliance with legal obligations.
  2. Ongoing investigations or disputes.
  3. Fraud prevention or security purposes.

In such cases, we will notify you of the reason for retaining specific data.

5. Impact of Data Deletion

Deleting your personal data may result in:

  1. Loss of access to your account and associated features.
  2. Removal of your preferences and settings.
  3. Disruption in personalized services provided by the app.

6. Limitation of Liability

We strive to provide accurate and reliable services but cannot guarantee uninterrupted or error-free operation. We are not responsible for:

  • Any loss or damage arising from your use of the app.
  • Third-party content or links within the app.

7. Contact Us

If you have questions about this policy or need assistance, please contact us at:

Email: paranparapublishers@gmail.com